FAQ about Counseling

Question: How do I book the session? 

1-  After reading the FAQ completely, click on the Book an Appointment button. 

2- It will lead you to an Intake Form, where you need to fill in your basic details and submit. 

3- I shall get back to you through your preferred mode of communication with- 

• Available slots for the session.

• A Consent form that needs to be filled out mandatorily before we start our sessions.

• And, a Payment link for the first session. 

4- Once the payment is done, you will be sent a Google Meet link via email. 

Question: What would the sessions look like?

• The duration of each therapy session will be 50 minutes and will be held on a mutually agreed date and time. 

• Sessions would be conducted Online only, ideally through Google Meet. 

• In the first session, I shall look into the issues and concerns that you want to work on during therapy. I also tap into different aspects of your life to understand your context better. Sometimes this process itself can take a few sessions. This helps us to mutually set therapeutic goals for the later sessions. 

Question: What are the fees, appointment, and cancelation policies?

• Charges per therapy session are 850 INR. Sliding scale available for students. 

• Currently, we accept payments via UPI only.

• Your appointment shall be confirmed only after the payment of the fees, after which you shall receive a final confirmation of the email ID/phone provided by you, along with the link to the meeting. 

• You are requested to finalize the booking of an appointment at least 24 hours before the available slots.

• If you are missing an appointment, you are requested to inform the counselor at least 24 hours before the agreed slot. In such cases, canceled appointments can be rescheduled at a later agreed-upon time. 

• Any last-minute cancellations less than 12 hours before the agreed slot might not be considered for a reappointment or refund. 

• If in any case, you are not able to join the meeting I will wait for you for 10 minutes, after that, the session will be considered a missed one.

• In a case where I might face some emergency and have to cancel the session, either I will reschedule the session or I will initiate the refund.

Question: What is your Confidentiality Policy? 

• All your personal information and what you share in the sessions shall be strictly kept private and confidential. 

• However, there are some exceptions to confidentiality, where I might not require your authorization to share your information-

  • If you threaten to physically harm someone else, the counselor is required under the law to take steps to inform the intended victim and appropriate law enforcement agencies.

  • If you threaten to cause severe harm to yourself, the counselor is permitted to reveal your information to others it could help prevent the threatened harm.

  • If you reveal. or the counselor has a reasonable suspicion that any child, elderly person, or incompetent person is being abused or neglected, the counselor has to report this to the appropriate agency.

  • If a court of law orders the counselor to release any information, the counselor is required to provide that specific information to the court.

Question: Do I need anything for the sessions? 

• Ensure a silent and disturbance-free environment during the therapy sessions.

• You shall need a PC/ Smartphone with a webcam, a stable internet connection, and access to Google Meet. 

• Please keep a notebook and a pen/pencil handy during the session.

Question: Are there any issues/clients that you do not work with?

• Clients with severe mental health issues such as Schizophrenia or Psychosis. If your issues are outside of my expertise, I shall duly refer you to an expert with your permission. 

• Clients below the age of 18 should book a session only with parental permission. 

• I would not be able to provide you with any prescription for medications. 

• I would not be able to provide you with any certification or document to present in a court of law.

• Please understand that counseling services are by appointment only and that these consultations are unsuitable for help during a crisis or emergency.  During any crisis or emergency outside of the session, a response by the counselor is not guaranteed.  

If you have any other queries, please reach out to me on

 pranshulohiya16@gmail.com 

After you have read the FAQ, you can proceed with booking a session by clicking on the link below.